Read Our Reviews

Bold City Agency is rated 5 out of 5.0 stars based on 24 review(s).

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Great company to do business with. Honest and fair with pricing. Our requests were small, needed some assistance with configuring email services but Bold City diagnosed the issues quickly and completed the work on time. We will be back for future help.

- John McAlpin

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Cabe & team, we love you guys!  Keep up the great work.

- Marcus Yoker

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It’s so difficult to find a technology contact that understands time is money.  We’ve gone through a few that did good work when you could get them on the phone but that was a rarity.  We would go 1+ weeks and not even get a response.  This was costing our business literally thousands of dollars due to issues with our website and email.  Bold City has been nothing but a blessing.  They return my calls and emails promptly and thus far (fingers crossed) have always met their promised deadlines.  If you’re looking for a company that understands the importance of communicating with their clients, you’ve found the one.  They have my recommendation.

- Abby Timmons

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Who ya gonna call?! BOLD CITY! But seriously, nothing but a pleasure to work with.  We trust them completely and they have our business for life.

- Lona Mayer

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Best website design company out there. USE. THESE. GUYS.  Affordable, fair, great communication and great work.

- Susan Johnson

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As a technology company we know great work when we see it.  We had an internal learning system that was built by a previous employee.  When that employee moved on from the company we had nobody internal that understood WordPress enough to make changes and continue to improve the system.  We outsourced the project to Bold City, they took it head on and we’re able to make our required changes.  We plan to use them more in 2019.

- Mike Dawker

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Bold City built us a fantastic website the showed off our company perfectly.  They recommended fantastic additions including the video on the homepage which really sets our site apart from anybody else.  We get soooo many compliments on our website and the new patients we’ve brought in have been fantastic.  Great work guys!

- Brittany Higgins

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Great work as always!  We’ll be back when we need additional help.

- Jenny Walker

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Cabe & team are awesome at what they do.  Fast, reliable and most importantly communication is A+.  Finding people that are able to communicate what they are doing and regularly hit promised deadlines is a rarity these days but Bold City delivers!

- David Ayers

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Best WordPress designers out there!  If you’re on the fence about hiring them, jump off!  You’ve found the best company out there!

- Samantha Lloyd

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I’m not a very tech savvy person so I wanted to find a web design company that could take my vision, turn it into a reality and handle the management.  Bold City has been terrific and I always know my website is working in the background.

- Jannis Darring

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We’ve been working with Bold City for over 5 years and never have had a bad experience.  Quick and reliable, A+.

- Jane Walton

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After extensive research, we hired Bold City to handle the re-design of our 10+ year old e-commerce website.  Bold City took every challenge we threw at them head on.  Going above and beyond just design, they assisted with payment processors, shipping and made several recommendations that have improved our bottom line.  Their in-depth knowledge has been  major reason for our continued success.

- Jonathan Vemus

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Awesome, awesome, awesome!  Fast, reliable and very cost effective for our business.  Bold City took over our website from our previous designer who was retiring and the transfer process was seamless.

- Jennifer Handler

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These guys were awesome.  We contacted them to move hosting providers as we were struggling with communication with our current host.  They transferred our site same day at no cost.  Cabe was terrific to work with and has been very easy to get in touch with since.

- Mark Gosling

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You know how they say “you can’t havw FAST CHEAP AND QUALITY?” Well, you CAN with Bold City Agency. They do BEAUTIFUL work, in a timely manner AT A FAIR price! Couldn’t ask for a better agency!

- DJ / Lindsey

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Great work!  The marketing results they delivered were fantastic and for once, 'made sense'.  I can't tell you how many times we've been told one thing and received something completely different.  Finally we have measurable results.

- Josh Utilis

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Prompt accurate service

- Denny Dotson

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Bold City is great. Super responsive and wonderful attention to detail. Highly recommend.

- Gwinn Volen

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Awesome work!  Very responsive to emails and phone calls and delivers on promises.

- Mark Aston

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Cabe and Bold City do great work! They do a great job helping our law firm with our website and online needs.

- John Ginn

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Cabe was great to work with on my website design. Easy to talk to, he understood my vision/goals, great turnaround time, and able to reach easily. Thanks for a website that I love!

- Denise Maniakouras

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Awesome stuff!  I love working with Bold City.

- Megan Donaldson

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Highly recommend! Delivers on promises.

- Brittany Will

How To Get More Online Reviews – The Charity Method

Nov 22, 2018

How To Get More Online Reviews – The Charity Method


November 22, 2018
General News

We’re a culture that runs on online reviews.  Shoppers look for reviews whether they are buying a blender, building a house or getting a haircut.  Business reviews have become a democratic system that tells shoppers where to spend their money. 

As a business owner, you can’t afford to not be proactive about collecting reviews for two reasons:

  1. Your competitors are likely collecting reviews.
  2. Consumers are 4x as likely to leave a review about a negative experience as they are a positive one.  Proactively collecting positive reviews will eliminate the impact if you do happen to receive a negative review.

Whether you are a business owner, a marketing consultant or a freelancer, the Charity Method for collecting reviews is a proven process for generating hundreds of reviews for your business or the business you are working for.

Let’s get started!

Setup Your Business Profiles

Before we can begin putting the Charity Method to use, we have to get our business profiles setup and properly configured.  You’ll want to setup at least five profiles at a minimum.  Here is a list of great online review sites, many in specific niches for you to explore:

General Review Sites

  • Facebook
  • Google Business
  • Yelp
  • Better Business Bureau
  • Yellow Pages
  • Citysearch
  • Angie’s List
  • Foursquare
  • TripAdvisor

Real Estate Review Sites

  • Zillow
  • Trulia
  • Realtor.com

Contractor Review Site

  • Houzz

Restaurant Review Site

  • Zomato

Lawyer Review Site

  • Avvo

Medical Review Sites

  • Rate MDs
  • Vitals
  • HealthGrades

Wedding & Event Review Sites

  • The Knot
  • Wedding Wire

Begin by setting up some of the essential profiles including Google, Yelp & Facebook and definitely setup any niche sites that your business falls into.

Setup Arrivala Account

Now that we have our review profiles setup and ready to start accepting feedback, it’s time to setup the account that powers the Charity Method.  Arrivala is (currently) the only system I am aware of that automates charitable donations in exchange for reviews of your business.  There will likely be others that pop-up as it is such as great philosophy or you can, of course, handle the donations manually but for this articles purpose, we’re going to use Arrivala.

Arrivala’s cost is very affordable at $29.99/month and includes awesome features that power the collection of your reviews.  It will automatically follow-up with past clients/customers by email or text message.  It shows detailed reports of your collection efforts and even supports multiple locations and/or salespeople.  On top of all that, it has built-in charitable donations.

How do the charitable donations work?

It’s pretty simple, people write you reviews and Arrivala automatically debits your charity balance and sends it to the appropriate charity on your behalf. 

Arrivala walks you through the process of adding your review profiles to your Arrivala account and setting up the charity settings.  Take your time with the setup process and make sure you cross off all of the ‘To Do’ items.  Once you feel your account is ready to go, I would recommend scheduling a review request to yourself.  That way, you see how the requests look for your clients and you can fix any imperfections before you start sending them out to the masses.  Try scheduling two requests, one by email and one by text message and determine which type your customer would prefer.

Start Sending Review Requests

Now that our account is ready to go, it’s time to start sending review requests.  Arrivala has a nice bulk import feature built in.  If you already have a mailing list available of past customers, import it in and send out a mass review request.  If you’re a new business or don’t have a past customer list, then enter what you have available.

Arrivala’s automated processes make it hands-free once setup and review requests have been initiated.  As time goes by, you’ll be able to filter who you have and have not received reviews from.  If time permits, follow up manually with individuals who haven’t submitted a review.  Sometimes a personal message is what’s really needed to get that person to commit a few minutes of their time. 

Make It A Habitual Process

You’ve setup your Arrivala account, sent some review requests and got some pretty great reviews, congrats!  Don’t stop there.  There is a bit difference between 30 reviews and 300 reviews both in customers eyes and search engine ranking effect.  Make it a habitual process to add new clients & customers to Arrivala.  Perhaps this is an every Monday morning process or 1st of the month process if you are a business with less daily customers.

In Conclusion

In today’s culture, the importance of reviews cannot be understated.  Over 90% of customers use reviews in their day-to-day life.  You need them to succeed now and into the future.  Don’t get caught behind your competitions and be stuck playing catch-up.  Start using the Charity Method and be proactive about your review collection using Arrivala Business Reviews & Reputation Management system.

Additional News

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