Read Our Reviews

Bold City Agency is rated 5 out of 5.0 stars based on 28 review(s).


We were very pleased with the new design that Bold City created for our website. Modern, sleek and our visitors seem to love it. Excellent communication throughout the entire process. A+

- Mary Soulette


We are so pleased with the support and help with our website that Bold City has provided. Keep up the great work guys and gals!

- Mary Watson


Great team to work with. Remarkably fast to respond to emails and requests, much better than the last company we were working with.

- Steve Lawton


Awesome work. Quick to respond to requests and very knowledgable. Transfer over to Bold City was painless and they handled everything.

- Donald Herena


Great company to do business with. Honest and fair with pricing. Our requests were small, needed some assistance with configuring email services but Bold City diagnosed the issues quickly and completed the work on time. We will be back for future help.

- John McAlpin


Cabe & team, we love you guys!  Keep up the great work.

- Marcus Yoker


It’s so difficult to find a technology contact that understands time is money.  We’ve gone through a few that did good work when you could get them on the phone but that was a rarity.  We would go 1+ weeks and not even get a response.  This was costing our business literally thousands of dollars due to issues with our website and email.  Bold City has been nothing but a blessing.  They return my calls and emails promptly and thus far (fingers crossed) have always met their promised deadlines.  If you’re looking for a company that understands the importance of communicating with their clients, you’ve found the one.  They have my recommendation.

- Abby Timmons


Who ya gonna call?! BOLD CITY! But seriously, nothing but a pleasure to work with.  We trust them completely and they have our business for life.

- Lona Mayer


Best website design company out there. USE. THESE. GUYS.  Affordable, fair, great communication and great work.

- Susan Johnson


As a technology company we know great work when we see it.  We had an internal learning system that was built by a previous employee.  When that employee moved on from the company we had nobody internal that understood WordPress enough to make changes and continue to improve the system.  We outsourced the project to Bold City, they took it head on and we’re able to make our required changes.  We plan to use them more in 2019.

- Mike Dawker


Bold City built us a fantastic website the showed off our company perfectly.  They recommended fantastic additions including the video on the homepage which really sets our site apart from anybody else.  We get soooo many compliments on our website and the new patients we’ve brought in have been fantastic.  Great work guys!

- Brittany Higgins


Great work as always!  We’ll be back when we need additional help.

- Jenny Walker


Cabe & team are awesome at what they do.  Fast, reliable and most importantly communication is A+.  Finding people that are able to communicate what they are doing and regularly hit promised deadlines is a rarity these days but Bold City delivers!

- David Ayers


Best WordPress designers out there!  If you’re on the fence about hiring them, jump off!  You’ve found the best company out there!

- Samantha Lloyd


I’m not a very tech savvy person so I wanted to find a web design company that could take my vision, turn it into a reality and handle the management.  Bold City has been terrific and I always know my website is working in the background.

- Jannis Darring


We’ve been working with Bold City for over 5 years and never have had a bad experience.  Quick and reliable, A+.

- Jane Walton


After extensive research, we hired Bold City to handle the re-design of our 10+ year old e-commerce website.  Bold City took every challenge we threw at them head on.  Going above and beyond just design, they assisted with payment processors, shipping and made several recommendations that have improved our bottom line.  Their in-depth knowledge has been  major reason for our continued success.

- Jonathan Vemus


Awesome, awesome, awesome!  Fast, reliable and very cost effective for our business.  Bold City took over our website from our previous designer who was retiring and the transfer process was seamless.

- Jennifer Handler


These guys were awesome.  We contacted them to move hosting providers as we were struggling with communication with our current host.  They transferred our site same day at no cost.  Cabe was terrific to work with and has been very easy to get in touch with since.

- Mark Gosling


You know how they say “you can’t havw FAST CHEAP AND QUALITY?” Well, you CAN with Bold City Agency. They do BEAUTIFUL work, in a timely manner AT A FAIR price! Couldn’t ask for a better agency!

- DJ / Lindsey


Great work!  The marketing results they delivered were fantastic and for once, 'made sense'.  I can't tell you how many times we've been told one thing and received something completely different.  Finally we have measurable results.

- Josh Utilis


Prompt accurate service

- Denny Dotson


Bold City is great. Super responsive and wonderful attention to detail. Highly recommend.

- Gwinn Volen


Awesome work!  Very responsive to emails and phone calls and delivers on promises.

- Mark Aston


Cabe and Bold City do great work! They do a great job helping our law firm with our website and online needs.

- John Ginn


Cabe was great to work with on my website design. Easy to talk to, he understood my vision/goals, great turnaround time, and able to reach easily. Thanks for a website that I love!

- Denise Maniakouras


Awesome stuff!  I love working with Bold City.

- Megan Donaldson


Highly recommend! Delivers on promises.

- Brittany Will

SEO Insights – Sifting Through Bad Data In Google Analytics

Apr 02, 2018

SEO Insights – Sifting Through Bad Data In Google Analytics

April 2, 2018
General News, WordPress News

We recently posted an article on our sister site, Bold City Design about an upcoming Google ‘Speed Update’ For Mobile that will be taking Place in July of 2018.  Following that article being published, we had an existing client come to us expressing concerns about their page load times.  Although all reports that the client was conducting on popular tools like Pingdom Speed Test as well as Google Page Speed Insights Test we’re coming back very positive (under 3 second load times across the entire site), their Google Analytics was reporting 8-9 second load times.

Below is a screenshot of their analytics report from the last 30 days:

After performing a thorough analysis of the site, it was quite evident that the 8.34 second load time being reported in analytics was invalid.  The data in analytics was saying some days the average load time was under 2 seconds with random spikes up to 30+ and even 60+ seconds.  What was this data that was throwing off the overall average?  Obviously, the client wanted answers and we wanted to reassure them that their website was in good shape so we took a deeper dive into the data.

The Results

The results we found can be categorized into two categories:

  1. Invalid Traffic
  2. Small Subset of Overall Data

1. The first big issue we found with the data was random spikes that would cause the overall average to skyrocket.  Per the screenshot above, it is evident that traffic was consistent at 2-4 seconds average load time for the majority of the month only to skyrocket to 35 seconds on March 13th.  The reasoning behind this was invalid traffic.  When you dive into the subset data of the traffic from March 13th, we found that there was a surge of visitors coming from India or from invalid IP addresses that were either spam traffic or some kind of brute force attack on the website.  This traffic, likely in an attempt to ‘hack’ the website was negatively affecting our client’s average load times.

2. The second issue with Google Analytics speed tracking is it only tracks 1% of the total traffic that comes to your site.  As an example, say this website on average received 100 visitors per day.  On March 13th, that same website received 1000 visits, 900 of which came from invalid, spam traffic.  Google Analytics would likely only track 1 visit of the ‘real’ visitors and 9 of the invalid visitors based on the 1% rule.  If the real visitors had a load time of 2 seconds but the invalid visitors had a load time of 50 seconds, this would average out to a load time of 45.2 seconds.  Obviously extremely skewed from the only real visitor that Google Analytics tracked.

What This Means For You

When looking over your Google Analytics, make sure you look at small subsets of data.  If you notice a particular day where the data seems vastly different from the rest of the month, look deeper into the specific traffic from that day.  In many cases, you may need to consider excluding the traffic from that day in order to get a more accurate report for your website.  Ensure you do not jump to conclusions before performing a thorough investigation.

Need More Help?

Get in contact with us at Bold City Agency.  We would be happy to go through your Google Analytics data and touch on ways we could improve your website speed & content for better search engine optimization and a better user experience.

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Who Are We?

Bold City Agency is a full-service website design, development, and marketing company based in Jacksonville, Florida.  We service clients both locally and throughout the nation.  We have the technical background to service clients on WordPress, WooCommerce, Magento, Drupal, Shopify and other popular platforms.  We also offer Jacksonville search engine optimization services with plans starting as low as $100 per month.

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